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Cyberlogic is an innovative software company, specializing in travel technology solutions.

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DEPARTMENTS

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Developers

Cyberlogic is an innovative software company, specializing in travel technology solutions. Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Ut wisi enim ad minim veniam, quis nostrud exerci tation nisl ut aliquip ex ea commodo consequat.

Developers

Cyberlogic is an innovative software company, specializing in travel technology solutions. Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Ut wisi enim ad minim veniam, quis nostrud exerci tation nisl ut aliquip ex ea commodo consequat.
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Developers

Cyberlogic is an innovative software company, specializing in travel technology solutions.

Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Ut wisi enim ad minim veniam, quis nostrud exerci tation nisl ut aliquip ex ea commodo consequat.

Developers

Cyberlogic is an innovative software company, specializing in travel technology solutions.

Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Ut wisi enim ad minim veniam, quis nostrud exerci tation nisl ut aliquip ex ea commodo consequat.

WE ARE
HIRING!

RESPONSIBILITIES:
• Support and train customers to ensure their familiarity with system functionalities
• Resolve day to day enquiries acquired from clients via telephone, teleconference
and email/ticketing (helpdesk tools)
• Report any anomalies influencing flawless functionality of service provided and ensuring
the root cause of such behavior
• Writing incidents post-mortems
• Perform delegated and periodic assignments to elevate the quality of work and optimize processes
• Constantly learn and adjust to dynamic changes dependent on technology development
and knowledge sharing within and outside of the team

SKILLS & EXPERIENCE:
• Proven experience of work in a travel agency or a DMC is essential
• Knowledge of DMC or incoming travel software is essential
• High degree of computer literacy
• Customer case attitude
• High accountability and proactive approach
• Can do attitude and ability to collaborate effectively and work as part of a team
• Good problem solving and troubleshooting skills
• Excellent use of English language (verbal & written) & communication skills

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.

RESPONSIBILITIES:
• Support and train customers to ensure their familiarity with system functionalities
• Resolve day to day enquiries acquired from clients via telephone, teleconference
and email/ticketing (helpdesk tools)
• Report any anomalies influencing flawless functionality of service provided and ensuring
the root cause of such behavior
• Writing incidents post-mortems
• Perform delegated and periodic assignments to elevate the quality of work and optimize processes
• Constantly learn and adjust to dynamic changes dependent on technology development
and knowledge sharing within and outside of the team

SKILLS & EXPERIENCE:
• Proven experience of work in a travel agency or a DMC is essential
• Knowledge of DMC or incoming travel software is essential
• High degree of computer literacy
• Customer case attitude
• High accountability and proactive approach
• Can do attitude and ability to collaborate effectively and work as part of a team
• Good problem solving and troubleshooting skills
• Excellent use of English language (verbal & written) & communication skills

DMC PLATFORM
HOW WE DO IT
COMPANY
CONTACT US

cyberlogic

Dimokratias 85 Avenue, 2nd Floor
71306, Heraklion – Crete (GR)

T +30 2810 371 123

DMC PLATFORM
HOW WE DO IT
COMPANY
CONTACT US

cyberlogic


Dimokratias 85 Avenue,
2nd Floor | 71306
Heraklion – Crete (GR)

+30 2810 371 123

INFO@CYBERLOGIC.GR

TERMS
& PRIVACY POLICY

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