“This groundbreaking collaboration introduces AITrip, an advanced AI-powered solution designed to reshape transfer services, enhance operational efficiency, and deliver seamless travel experiences for Cyberlogic’s global clients”
Heraklion, Crete (Sept. 12, 2024) – Cyberlogic, a leading provider of travel technology for Tour Operators and Destination Management Companies (DMCs) worldwide, is excited to announce a strategic partnership with Mobi.ai, a human collaborative AI company that transforms customer experiences in the travel industry. This collaboration will introduce AITrip, an innovative AI-powered resource planning and optimization solution designed to revolutionize transfer services for Cyberlogic’s global clientele.
By integrating Mobi’s advanced AI capabilities, Cyberlogic will elevate its ability to automate and dynamically re-plan transfer services, increasing operational efficiency and ensuring an enhanced travel experience for thousands of passengers daily, even during unexpected disruptions.
“We are thrilled to partner with Mobi,” said Stergios Panagiotakis, co-founder and CEO of Cyberlogic. “With AITrip, we’re delivering an advanced, AI-driven solution capable of managing millions of transfers each year. By leveraging Mobi’s state-of-the-art AI technology, we are taking our platform to new heights, empowering our clients to provide seamless, real-time solutions for transfer planning. This partnership underscores our commitment to offering best-in-class technology and helps us continue our growth into new markets and regions.”
“Cyberlogic is a fantastic partner for us,” said Mobi.ai CEO and founder Anna Jaffe. “Their mission to share state-of-the-art technology with industry leaders perfectly aligns with our goals to help drive efficiency and meet today’s customer expectations with exceptional experiences throughout the traveler journey from destination discovery to room assignment to in-market recommendations. With our AI, Cyberlogic’s global customers will be able to fulfill their users’ needs with fast, efficient, optimized travel transfers – while being able to adjust to inevitable disruptions in real-time for the first time.”
AITrip is Cyberlogic’s branded solution that combines advanced network-level planning with the ability to quickly adapt to last-minute changes. Designed to meet the unique operational constraints, legal requirements, and geographical needs of each client, AITrip equips on-the-ground staff with the tools they need to make more efficient and informed decisions, ensuring smoother daily operations.
“Mobi has been an ideal partner for us,” Panagiotakis continued. “Their cutting-edge AI perfectly aligns with our mission of providing state-of-the-art solutions to industry leaders. AITrip is just the beginning of what we believe will be a long and fruitful collaboration, offering new levels of efficiency and customer satisfaction.”
Cyberlogic’s technology already supports DMCs and tour operators in over 20 countries, processing 4.1 million bookings annually and handling $2.4 billion in revenue. Now, with Mobi’s AI capabilities, Cyberlogic is positioned to tap into a growing global market as the travel industry is projected to expand by 5.4% annually through 2029.
Cyberlogic will showcase its latest innovations, including AITrip, at the upcoming FvW TravelTalk Congress 2024 in Cologne, Germany, from Sep. 16–17, as well as at the World Travel Market 2024 (WTM London) from Nov. 5–7.
About Cyberlogic
For the past 18 years, Cyberlogic has been at the forefront of revolutionizing the travel supply chain with cutting-edge technology, serving tour operators and destination management companies (DMCs). Cyberlogic’s innovative solutions drive digital transformation by boosting efficiency, optimizing operations, and delivering exceptional travel experiences. For more information, visit www.cyberlogic.gr.
About Mobi.ai
Mobi.ai is a human collaborative AI company that combines a variety of advanced AI tools and techniques including LLMs, planning and optimization, expert systems and data science to deliver transformational customer experiences for our B2B clients. Mobi has worked with brands such as TUI, Mandarin Oriental, Disney, TripAdvisor and American Express.
From state-of-the-art natural language search and discovery, to room assignment to personalized travel recommendations to automatically generating custom itineraries, and streamlining airline operations, Mobi’s Travel AI platform enables our clients to surprise and delight their customers with a new level of engagement.
Born from the MIT Computer Science and AI Lab (CSAIL), Mobi’s scientists and travel industry veterans have built on classic AI and ML technology to adapt cutting-edge theory to real-world applications. For more information, visit www.mobi.ai.