Group 112

Assign a project manager and project implem/tion team

Analyze business and collect customer req/ments

Set goals and project plan

Conduct on-site and remote training & onboarding

Complete data loading and pilot testing to commence real-time operation

Our in-house team of experts is comprised of highly knowledgeable staff with prior work experience in DMCs & Travel Agencies, dedicated to providing outstanding
support and consulting services.

We help our customers to easily, seamlessly and successfully use our platform and products. We are by our partners’ sides for every ongoing need before, during and after sales.

Our dedicated project managers and helpdesk team are professionals with deep knowledge of the travel industry, offering one-to-one services and live support on a daily basis.

Assistance is offered through our online ticketing system, teleconference, email and onsite support if required.

Our helpdesk team is also in the process of being certified for ISO/IEC 20000 (IT Service Management), aligning with the best international practices.

Open
Communication
with clients

Helpdesk
Ticketing

Personalized Support

Dedicated
Project Manager

WHY WE ARE DIFFERENT

STRATEGIC
PARTNERSHIP
& GROWTH

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 Our Vision is to help the Tourism Industry to grow in a sustainable way.

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CLIENTS
TESTIMONIALS

CLIENTS
TESTIMONIALS

CASE
STUDIES

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Group-996
Group-996

CYBERLOGIC
HELPDESK

HELPDESK SUPPORT
TICKET SUBMISSION GUIDELINES

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